How to contact us

For support, custom design requests, or questions about your digital files, please email us at svgfreshstore@gmail.com.

When you contact us, please include your order number if available and describe your idea, request, or issue as clearly as possible. If you need a custom PNG design, adjustment, or help preparing a file, share the details and any reference images so we can better understand what you need.

Because our products are digital downloads, completed orders cannot be returned or refunded once the files have been delivered. However, your satisfaction matters to us. If you have trouble downloading your file, receive a damaged or incorrect file, or are not fully happy with the result, please reach out and we will help resolve the issue. When appropriate, we can resend the file, fix the problem, or revise the design so it better matches your request.

We aim to respond as soon as possible and will work with you to find a fair solution.